WorkProof Terms of Service
Version: 2.0 Last updated: September 26, 2026 Effective date: September 26, 2026
PLEASE READ THESE TERMS CAREFULLY. SECTION 16 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. SECTION 15 LIMITS OUR LIABILITY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.
1. Agreement to These Terms
These Terms of Service ("Terms") form a legally binding agreement between you ("you", "your") and 深圳市嘿点数字科技有限公司 (Shenzhen Heidian Digital Technology Co., Ltd.), a company organised under the laws of the People's Republic of China, with its registered office at Room 101, Building A, Tower 2, Jindimingfeng Garden, No. 55 Baosha 1st Road, Baolong Community, Baolong Street, Longgang District, Shenzhen, Guangdong, China ("we", "us", "our", "WorkProof").
By downloading, installing, accessing, or using the WorkProof mobile application, its cloud synchronization services, or any related feature (collectively, the "Service"), you confirm that:
- you have read, understood, and agree to be bound by these Terms;
- you accept our Privacy Policy, which is incorporated into these Terms by reference; and
- you have the legal capacity to enter into this agreement.
If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.
2. Eligibility
To use the Service you must:
- be at least 18 years old, or the age of legal majority and legal working age in your jurisdiction, whichever is higher;
- not be barred from using the Service under the laws of any applicable jurisdiction, including applicable export-control and sanctions laws (Section 19); and
- not have been previously removed from the Service for a violation of these Terms.
The Service is a workplace tool intended for adults. We do not knowingly permit use by children, and we may terminate accounts we reasonably believe belong to minors.
3. Description of the Service
3.1 What WorkProof Does
WorkProof is a record-keeping and calculation tool for workers. It enables you to:
- capture attendance records consisting of a photograph, a timestamp, and (optionally) precise GPS coordinates;
- watermark and hash those records on your device to make after-the-fact alteration detectable;
- organize records by employer and work site;
- configure wage rules (hourly, daily, or piece-rate, with overtime multipliers);
- calculate hours, gross wages, advances, deductions, and net amounts payable;
- produce PDF summaries and individual record reports, which you may share or send to third parties; and
- optionally synchronize records across your own devices when you sign in.
3.2 What WorkProof Is Not — Read This Carefully
The Service is a documentation aid, not a source of legal, payroll, tax, accounting, employment, or immigration advice.
- We are not your employer and not a party to your employment relationship. We do not determine, pay, withhold, or report wages, and we do not act as an employer of record or a payroll processor.
- Wage figures are arithmetic on your inputs. Calculations depend entirely on the rates, hours, multipliers, advances, and deductions you enter. If your inputs are wrong, the output will be wrong. We do not verify your inputs against any external source.
- We do not guarantee that any record will be accepted as evidence by any court, arbitrator, labour authority, wage board, or employer. Admissibility, weight, and authenticity determinations are made by the decision-maker under the applicable rules, not by us, and they depend on facts outside our control (for example, the continued existence of original files, the identity of the photographer, and chain-of-custody questions).
- We do not guarantee compliance with your local labour law. Minimum-wage rules, overtime calculations, break entitlements, recordkeeping formats, notice requirements, and tax treatment vary by jurisdiction, sector, and collective agreement. You are responsible for ensuring that your records and calculations comply with the law applicable to you, and for consulting a qualified professional where the stakes are significant.
- The Service does not provide legal advice, does not create an attorney–client relationship, and is not a substitute for representation by a lawyer or a union or labour-rights organisation.
- Time entries come from your device clock. If your device clock is wrong or has been altered, timestamps will be wrong. We are not responsible for device clock accuracy or time-zone configuration.
3.3 Availability and Changes
We may add, modify, suspend, or discontinue features at any time. We aim to give reasonable advance notice of material adverse changes to paid features. Features that depend on third-party services (advertising availability, store purchase systems, push notifications) are provided subject to those providers' availability and policies.
4. Accounts, Guest Mode, and Security
4.1 Guest Mode
The Service is fully usable without an account ("Guest Mode"). In Guest Mode your data remains on your device, and you accept the consequences stated in the App: no cloud backup, no cross-device sync, and no purchase restoration beyond what the store restores for the same store account and device. If you lose or wipe your device, Guest Mode data is gone and is not recoverable by us.
4.2 Accounts
You may create an account using Google Sign-In or Sign in with Apple. You are responsible for:
- maintaining the security of the credentials and device you use to access the Service;
- all activity that occurs under your account; and
- the accuracy of the information associated with your account.
You must notify us promptly at lxr@goheydot.com if you become aware of unauthorised access to your account. We are not liable for losses caused by unauthorised use where you failed to safeguard your credentials or device.
4.3 One Account Per Person
Accounts are personal. You may not share, sell, rent, or transfer your account, or use another person's account without permission.
4.4 Account Deletion
You may delete your account at any time in the App (Profile → Delete account). Deletion is irreversible and results in the permanent loss of synced records and any export credits or entitlements associated with your account, except that an active Pro subscription purchased through Google Play or the Apple App Store must be cancelled through that store — deleting the WorkProof account does not cancel the store subscription or entitle you to a refund. See Section 6.7.
5. Licence Grant and Restrictions
5.1 Licence
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on devices you own or control, solely for your own lawful personal or internal business purposes, in accordance with the usage rules of the Google Play Store or the Apple App Store from which you obtained it.
5.2 Restrictions
You may not:
- copy, modify, adapt, translate, or create derivative works of the App, except as expressly permitted by applicable law;
- reverse engineer, decompile, disassemble, or attempt to derive the source code, underlying structure, or algorithms of the App, except to the extent such restriction is prohibited by law;
- remove, obscure, or alter any proprietary notices, watermarks, or labels in the App or in generated documents;
- rent, lease, lend, sell, sublicense, distribute, or commercially exploit the App or access to it;
- use the App to build a competing product or to benchmark it for publication without our written consent;
- access or attempt to access non-public areas of our systems, circumvent authentication or rate limits, or probe, scan, or test the vulnerability of the Service;
- interfere with or disrupt the Service or the servers and networks connected to it, including by transmitting malware or by flooding endpoints;
- use automated scripts, bots, emulators, or modified clients to interact with the Service; or
- use the Service in violation of any applicable law or regulation.
5.3 Open-Source Components
The App includes open-source software components licensed under their own terms. Nothing in these Terms restricts your rights under those licences. A list of components and licences is available in the App and in the project repository.
5.4 Updates
We may release updates that are required for security, compatibility, or legal compliance. If you do not install an update, some features may stop working and we may be unable to support your configuration.
6. Subscriptions, One-Time Purchases, Advertising, and Pricing
The Service offers three ways to access PDF export functionality: an annual subscription ("Pro"), a per-export one-time purchase, and an ad-supported option. All purchases are processed by Google Play Billing (Android) or the Apple App Store (iOS). We do not process payments ourselves.
6.1 Pro Subscription (Auto-Renewing)
- Product identifier:
pro_access_annual. - Price: US$19.99 per year as the reference price. The actual price charged is the price displayed in your store listing at the time of purchase, expressed in your local currency, which may vary by region and is set through Google Play or the Apple App Store. Taxes may apply based on your location.
- What Pro includes: unlimited PDF exports, no advertising anywhere in the App, and cloud-sync features as available.
- Billing and renewal: payment is charged to your store account upon confirmation of purchase. The subscription renews automatically for successive one-year periods at the then-current price unless you cancel at least 24 hours before the end of the current period. Your store account is charged for renewal within 24 hours before the end of each period.
- Managing and cancelling: manage or cancel at any time in your store account settings — Google Play: Subscriptions; Apple: Settings → your name → Subscriptions. Cancellation stops future renewals and takes effect at the end of the period already paid for. Deleting the App or your WorkProof account does not cancel the subscription.
- Price changes: if we change the subscription price, we will provide notice as required by the applicable store rules and law; for Google Play, price changes for existing subscribers require your affirmative consent or are applied only after the notice period, and continued renewal after the effective date constitutes acceptance where permitted by law.
- Trials and promotions: if a free trial or promotional period is offered, eligibility and conversion terms will be disclosed at the point of purchase in the store interface. Unless you cancel before the trial ends, the subscription converts to a paid subscription at the disclosed price. Promotional offers may be limited to one per user or per store account.
- Entitlement verification: Pro status is verified against the store's records, not merely cached on your device. If verification fails or the subscription lapses, ad-free access and unlimited exports end, and the free-tier options described below apply.
6.2 One-Time Per-Export Purchase
- Product identifier:
pdf_export_single. - Price: US$1.99 per export as the reference price; the price charged is the price displayed in your store listing at the time of purchase.
- How it works: this is a consumable purchase. Each verified purchase grants exactly one PDF export credit. Credits may be used at any time and do not expire while your entitlement record exists, but they are non-transferable, have no cash value, are not redeemable for cash or refund, and cannot be converted into Pro.
- Redemption integrity: a single purchase can be redeemed only once. We record verified purchase tokens to prevent duplicate redemption. Attempting to reuse, forge, replay, or manipulate a purchase token is a material breach of these Terms and may result in suspension and forfeiture of credits.
- Restoration: consumable purchases are not restorable by the store, by design. If you believe a verified purchase was not credited, contact us within 90 days with the order identifier and we will investigate in good faith.
6.3 Ad-Supported Option (Rewarded Video)
- Free-tier users may obtain one export credit by voluntarily watching a rewarded video advertisement delivered by Google AdMob.
- A credit is granted only when the ad network confirms a completed view. Closing the ad early, skipping, or a failed or unavailable ad does not grant a credit.
- Ad availability is not guaranteed. Inventory, connectivity, regional availability, and device settings affect whether an ad can be served. If no ad is available, you may use the per-export purchase or subscribe to Pro.
- No compensation is owed for unavailable, interrupted, or unrewarded advertising, and no cash equivalent is provided for unused viewing opportunities.
- Anti-fraud: you must not use automated means, click farms, emulators, or modified clients to interact with advertising. Attempting to generate credits fraudulently is a material breach and may result in termination.
- Ad content is supplied by third parties and does not represent our views. We do not endorse advertised products or services.
6.4 Free Tier Limits
Without Pro and without a credit, PDF export is unavailable, but core record-keeping features (clock in/out, records, wage configuration, settlement calculation, on-device viewing) remain available. We may adjust free-tier limits with prospective effect.
6.5 Taxes
Prices may exclude or include taxes depending on your store and jurisdiction. You are responsible for any taxes that apply to your purchase that the store does not collect. For business users, we do not provide tax invoices; your store receipt is the tax document for the transaction.
6.6 Refunds
- Store policy governs. Refunds for purchases made through Google Play or the Apple App Store are handled by that store under its refund policy, and requests must generally be directed there.
- EU/EEA and UK consumers — statutory rights. You have the right to withdraw from a digital-content purchase within 14 days, unless you expressly consented to immediate performance and acknowledged that you thereby lose the withdrawal right. In the App's purchase flow, where the store obtains that consent (as Google Play and the App Store do for immediate access), the statutory withdrawal right for the digital content provided immediately is waived to the extent permitted by law. Nothing in these Terms affects your mandatory statutory rights, including rights relating to defective digital content.
- Consumed credits. A consumable export credit is deemed fully performed once it has been used to generate an export, and is not refundable thereafter except where required by law or where the export failed due to our fault.
- Our role. We can assist you in the refund process, but we cannot issue store refunds ourselves. If a purchase was verified but the corresponding entitlement was never delivered, contact us at lxr@goheydot.com with the order identifier and we will resolve it by granting the entitlement or supporting your refund request.
6.7 Cancellation Distinction
Cancelling a Pro subscription through the store stops future renewals; it does not refund the current period. Deleting your WorkProof account does not cancel the store subscription. To stop being charged, cancel through your store account settings.
7. Your Content
7.1 Ownership
You own your content: your photos, attendance records, wage configurations, notes, and settlements ("Your Content"). We claim no ownership of Your Content.
7.2 Licence to Us
To operate the Service, you grant us a worldwide, non-exclusive, royalty-free, limited licence to host, store, transmit, reproduce, and process Your Content solely for the following purposes:
- providing cloud sync and backup if and only if you enable them;
- generating the PDF exports you request;
- verifying record integrity through hashing and comparison; and
- maintaining, securing, and troubleshooting the Service.
This licence is limited to what is necessary for those purposes, excludes any right to use Your Content for advertising, marketing, model training, or product development beyond aggregate, de-identified statistics, and terminates when you delete Your Content or your account, subject to the retention periods in the Privacy Policy.
7.3 Your Responsibilities Regarding Your Content
You are solely responsible for Your Content and for how you use it. In particular:
- Photographs of other people. If your photo captures another person, you are responsible for having any consent or other lawful basis that applies in your jurisdiction, and for complying with workplace rules, site policies, and laws on photography and privacy. Do not use the Service to covertly record, monitor, or profile other people.
- Workplace and contractual rules. Many workplaces restrict photography, recording, personal-device use, or the collection of location data. You must comply with your employment contract, workplace rules, site rules, and any applicable collective agreement. If a workplace rule prohibits what the App does, do not use the App in that workplace.
- Accuracy. You must not enter false, misleading, backdated, or manipulated records. Submitting fabricated evidence — including altering device time, spoofing GPS, or editing records to misrepresent facts — is a material breach of these Terms, may be unlawful, and may expose you to liability to third parties.
- Legal use. You must not use Your Content or the Service to defraud, extort, harass, threaten, or deceive any person, or in any way that violates applicable law, including labour, privacy, and criminal law.
- Retention. You are responsible for keeping your own backups. Local data is lost if you uninstall the App, reset the device, or suffer device failure. Guest Mode has no server-side backup.
7.4 Prohibited Content
You may not upload, sync, or generate content that: infringes third-party rights; contains malware; is unlawful; exploits or harms minors; depicts violence or non-consensual intimate imagery; or violates export-control or sanctions laws. We may remove or restrict access to content that violates these Terms.
7.5 Feedback
If you send us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it in any way, without obligation to compensate you or to keep it confidential. Do not send us ideas you wish to keep proprietary.
8. Acceptable Use and Prohibited Conduct
Beyond Section 5.2 and Section 7, you must not:
- create records for another person while impersonating that person, or falsify who took a photograph;
- manipulate device time, location, or the App's integrity mechanisms, or attempt to defeat the App's tamper-evidence features, anti-spoofing checks, or purchase verification;
- use the Service to conduct surveillance, covert monitoring, or tracking of any individual, including employees or co-workers, without a lawful basis and required notice;
- use the Service to harass, intimidate, or retaliate against any person;
- resell, sublicense, or provide the Service to third parties as a service bureau or payroll service;
- misrepresent the nature, origin, or authenticity of records, or encourage others to do so;
- attempt to obtain Pro entitlement or export credits without paying, including through refund fraud, chargeback abuse, or token manipulation; or
- help anyone else do any of the above.
We may investigate suspected violations, suspend or terminate access, withhold credits obtained through abuse, and report unlawful activity to the competent authorities.
9. Third-Party Services and Store Terms
9.1 Third-Party Services
The Service interoperates with third-party services that are governed by their own terms and privacy policies, including Google Play Billing, Google AdMob, Firebase Authentication, Firebase Cloud Messaging, Firebase Crashlytics, the Apple App Store, StoreKit, APNs, and Sign in with Apple. We are not responsible for third-party services, and their unavailability or policy changes are outside our control. Your use of those services may require you to accept their terms.
9.2 Google Play — Additional Terms
If you obtained the App from Google Play:
- these Terms are between you and us, and not with Google LLC or its affiliates;
- Google has no obligation to provide maintenance or support for the App;
- Google is not responsible for any product warranties, whether express or implied; in the event of any failure of the App to conform to an applicable warranty, you may notify Google, and Google may refund the purchase price (if any) — to the maximum extent permitted by law, Google has no other warranty obligation regarding the App;
- Google is not responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar legislation;
- Google is a third-party beneficiary of these Terms and may enforce them against you;
- you must comply with the Google Play Terms of Service, including the Google Play Business and Programme Policies, and with any applicable mobile-network terms; and
- subscription purchases are subject to Google Play's payment terms, and cancellation is managed in Google Play as described in Section 6.
9.3 Apple App Store — Additional Terms
If you obtained the App from the Apple App Store:
- these Terms are between you and us, and not with Apple Inc.;
- the licence granted in Section 5 is limited to use on Apple-branded devices that you own or control, as permitted by the Apple Media Services Terms and Conditions;
- Apple has no obligation to furnish any maintenance or support services for the App;
- if the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App;
- Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including product liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation;
- Apple is not responsible for the investigation, defence, settlement, and discharge of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights;
- you represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties;
- you must comply with applicable third-party terms of agreement when using the App;
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and, upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary; and
- our contact for App Store-related questions, complaints, or claims is lxr@goheydot.com.
10. Payment Processors' Role, Chargebacks, and Abuse
We are not the merchant of record for store transactions. Refund and chargeback decisions are made by the store. However, if you initiate a chargeback or refund after receiving the corresponding entitlement (for example, after receiving an export credit or using Pro features), we may suspend or terminate your account, revoke unused credits, and decline future purchases, to the extent permitted by law. We will not take such action where the chargeback is justified by our failure to deliver the Service.
11. Intellectual Property
The Service, including the App, its source code, object code, design, user interface, text, graphics, logos, and the WorkProof name and marks, is owned by us or our licensors and is protected by copyright, trademark, and other laws. Except for the limited licence in Section 5, no rights are granted to you. You may not use our name, logo, or marks without our prior written permission.
Your Content is yours (Section 7.1). Generated PDF reports containing Your Content are for your use.
12. Term, Suspension, and Termination
12.1 Term
These Terms remain in effect while you use the Service.
12.2 Termination by You
You may stop using the Service at any time and may delete your account in the App. Termination does not entitle you to a refund of prepaid amounts except as required by law or store policy, and does not cancel a store subscription (Section 6.7).
12.3 Suspension or Termination by Us
We may suspend or terminate your access, in whole or in part, with or without notice, if:
- we reasonably believe you have materially breached these Terms, including any conduct prohibited in Sections 5, 7, or 8;
- we are required to do so by law or by a store's policy;
- we cease to offer the Service, or the Service is discontinued for a class of users; or
- your use creates a security, legal, or operational risk or a risk of harm to others.
Where the situation is not urgent, we will give you notice and, where practicable, an opportunity to remedy the breach.
12.4 Effect of Termination
On termination: your licence ends; you must stop using the App; and, at your request, we will delete your server-side data in accordance with the Privacy Policy (Section 15 of that policy). Sections that by their nature should survive — including Sections 3.2, 6 (as to accrued payment obligations), 7.1, 10, 11, 13, 14, 15, 16, 18, and 19 — survive termination.
12.5 Paid Features on Termination
If we terminate for your material breach, you forfeit unused export credits and any unexpired Pro benefit, and no refund is owed, to the extent permitted by law. If we discontinue a paid feature that you paid for and cannot provide a substitute, we will refund the unused, pro-rata portion of your prepaid amount for the affected period, or the store will, as applicable.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.
Without limiting the above, we do not warrant that:
- the Service will be uninterrupted, timely, secure, or error-free;
- data stored on your device will not be lost due to device failure, OS updates, storage corruption, user error, or uninstallation;
- records, hashes, watermarks, or PDF exports will be accepted as evidence or given any particular weight by any court, tribunal, labour authority, or employer;
- wage calculations, hours totals, or settlement figures are correct or compliant with the law applicable to you;
- records will be sufficient to prove anything, including the identity of a photographer or the location of an event, in any proceeding;
- advertisements will be available, uninterrupted, or rewarding; or
- defects will be corrected, though we will make commercially reasonable efforts.
Some jurisdictions, including EU/EEA member states, the UK, and certain U.S. states, do not allow the exclusion of certain warranties or the limitation of statutory consumer rights. Nothing in these Terms excludes or limits any warranty or right that cannot lawfully be excluded or limited, including your statutory rights as a consumer, your rights under consumer-guarantee law, and rights relating to digital content quality and conformity.
14. Assumption of Risk Regarding Evidence
You acknowledge and agree that:
- the evidentiary value of your records depends on factors we do not control, including the authenticity of the original capture, the continued existence of files, the credibility of the photographer, the rules of the forum, and the availability of corroborating evidence;
- you should preserve original files and, where the stakes warrant it, obtain independent evidence (pay stubs, bank records, witness statements, communications with your employer) rather than relying solely on the App;
- you use the App for evidentiary purposes at your own risk, and we make no representation about the outcome of any dispute, claim, or proceeding; and
- if a dispute is significant or time-sensitive, you should consult a qualified lawyer or labour-rights adviser promptly, since limitation periods may be short.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- No indirect damages. We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, wages, tips, business, goodwill, opportunity, anticipated savings, or data, arising out of or relating to the Service or these Terms, whether based in contract, tort (including negligence), strict liability, statute, or otherwise, even if we have been advised of the possibility of such damages.
- Cap. Our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) US$50.
- Basis of the bargain. The limitations in this Section reflect the allocation of risk between you and us and are a fundamental basis of the bargain; the Service would not be provided on these terms without them.
- Exceptions. Nothing in this Section limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct where such limitation is prohibited, or any mandatory liability under applicable consumer-protection law, including EU/EEA and UK consumer law.
- Essential purpose. Some jurisdictions do not allow certain limitations; where a limitation is unenforceable, it applies to the maximum extent permitted, and the remaining limitations continue in effect.
- Time limit for claims. To the extent permitted by law, any claim arising out of or relating to the Service must be brought within one (1) year after the claim arises, or be permanently barred. This does not shorten any mandatory statutory limitation period that cannot be shortened.
16. Dispute Resolution, Arbitration, and Governing Law
16.1 Talk to Us First
Before filing any formal claim, you agree to contact us at lxr@goheydot.com with a written description of the dispute and your requested relief. We will attempt in good faith to resolve it within 60 days. This informal step is not required for claims that must be brought urgently (for example, to protect intellectual property or to comply with a legal deadline), and it does not toll any limitation period beyond what the law requires.
16.2 Governing Law
These Terms are governed by the laws of the People's Republic of China, without regard to its conflict-of-laws rules. However, if you are a consumer resident in the EEA, the UK, Switzerland, or another jurisdiction whose consumer law grants you the protection of the mandatory rules of your country of residence, nothing in this Section deprives you of that protection or of the right to bring proceedings in your local courts.
16.3 Binding Arbitration (United States Residents)
IF YOU ARE A RESIDENT OF THE UNITED STATES, PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR RIGHTS.
- Agreement to arbitrate. Except as stated below, you and we agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including its formation, interpretation, breach, or termination, and any statutory or common-law claim) by final and binding individual arbitration, rather than in court.
- Administration. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, before a single arbitrator. The AAA rules and fee information are available at adr.org. If the AAA cannot administer, the parties will select an alternative administrator by agreement.
- Location and procedure. The arbitration will be conducted in the county of your residence, or, if the claim is for US$25,000 or less, you may elect to have it decided on written submissions or by telephone/videoconference. The arbitrator applies the People's Republic of China law and may award the same individual relief a court could award.
- Fees. We will pay the AAA filing, administration, and arbitrator fees for claims of US$10,000 or less, unless the arbitrator finds the claim frivolous. For larger claims, fees are allocated under the AAA Consumer Rules.
- Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims of more than one person and may not preside over any form of class or representative proceeding, except as required by law. If this waiver is found unenforceable as to a particular claim, that claim must proceed in court, and the remaining claims proceed in arbitration.
- Exceptions. Either party may bring an individual action in small-claims court; either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights or unauthorised access to the Service; and you may bring a claim before a government agency, including the EEOC or a state labour authority, to the extent the law permits.
- 30-day right to opt out. You may opt out of arbitration and the class action waiver by sending written notice to lxr@goheydot.com with the subject line "Arbitration Opt-Out", within 30 days of first accepting these Terms, stating your name, account email, and a clear statement that you opt out. Opting out will not affect your access to the Service and will not be used against you.
- Severability. If the class action waiver is held unenforceable, the arbitration agreement as a whole is unenforceable as to that claim, and the claim proceeds in court.
16.4 Consumers in the EU, UK, and Elsewhere
If you are a consumer resident in the EU, the UK, or another jurisdiction where mandatory consumer law so provides, you may bring proceedings in the courts of your place of residence, and nothing in this Section 16 requires you to arbitrate. EU consumers may also use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr), though we are not obliged to participate in proceedings before alternative dispute resolution bodies where not required by law. We do not commit to participating in consumer ADR procedures before a consumer arbitration board except where legally obliged.
16.5 Venue for Non-Arbitrable Claims
For any dispute not subject to arbitration and not brought in a small-claims court, the parties consent to the exclusive jurisdiction of the courts of the courts of Shenzhen, Guangdong Province, China, except that a consumer entitled to sue locally under Section 16.2 may do so.
16.6 Jury Waiver
Where a dispute proceeds in court and such a waiver is enforceable, the parties knowingly and voluntarily waive any right to trial by jury to the maximum extent permitted by law.
17. Changes to These Terms
We may amend these Terms from time to time. For material changes we will provide notice in the App and, where required, by email, at least 30 days before the changes take effect (or such shorter period as the law permits or urgency requires). Continued use after the effective date constitutes acceptance where permitted by law; if you do not agree, stop using the Service and cancel any subscription.
Changes will not apply retroactively to disputes arising before the effective date, will not reduce your rights as a consumer in a way that the law prohibits, and will not alter the arbitration terms in Section 16 with respect to any dispute that arose before the change unless you consent.
18. General Provisions
- Entire agreement. These Terms, together with the Privacy Policy and any store terms, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.
- Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions remain in full force.
- No waiver. Our failure to enforce a provision is not a waiver of it, and no waiver is effective unless in writing and signed by us.
- Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign them in connection with a merger, acquisition, reorganisation, or sale of assets, subject to the Privacy Policy, Section 10.4.
- Third-party beneficiaries. Except for Google and Apple as described in Section 9, there are no third-party beneficiaries of these Terms.
- Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, war, civil unrest, epidemics, network or hosting outages, sanctions, acts of government, or third-party service failures.
- Notices. We may provide notices in the App or by email to your registered address. You must keep your contact details current. Legal notices to us must be sent to lxr@goheydot.com and, for claims, to Room 101, Building A, Tower 2, Jindimingfeng Garden, No. 55 Baosha 1st Road, Baolong Community, Baolong Street, Longgang District, Shenzhen, Guangdong, China (marked for legal notices).
- Language. These Terms are drafted in English, and the English version controls. Any translation is provided for convenience only.
- Headings and interpretation. Headings are for convenience only. "Including" means "including without limitation". References to statutes include amendments and successor legislation.
- No agency or partnership. These Terms create no agency, partnership, joint venture, fiduciary, or employment relationship between you and us.
- Export compliance and sanctions. You may not use the Service if you are located in, ordinarily resident in, or a national of a country or region subject to comprehensive sanctions, or if you are on any restricted-party list, and you may not use the Service in violation of export-control or anti-boycott laws.
- Government users. If you are a U.S. government end user, the App is a "commercial item" consisting of "commercial computer software" and "commercial computer software documentation", and your rights are limited to those granted in Section 5.
- Survival. Provisions that by their nature should survive termination survive, as set out in Section 12.4.
19. Copyright Complaints (DMCA Policy)
If you believe content made available through the Service infringes your copyright, send a notice to lxr@goheydot.com containing: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification and location of the allegedly infringing material (for example, a record serial number and the store listing or URL); (d) your contact details; (e) a statement that you have a good-faith belief the use is not authorised; and (f) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act for the owner. We will respond in accordance with the Digital Millennium Copyright Act and applicable law, and may remove or disable access to the material. Counter-notices may be sent to the same address.
20. Contact
WorkProof — 深圳市嘿点数字科技有限公司 (Shenzhen Heidian Digital Technology Co., Ltd.) - Email (support, legal, copyright, privacy): lxr@goheydot.com - Registered address: Room 101, Building A, Tower 2, Jindimingfeng Garden, No. 55 Baosha 1st Road, Baolong Community, Baolong Street, Longgang District, Shenzhen, Guangdong, China - Website: https://workproof.app - Legal notices: Room 101, Building A, Tower 2, Jindimingfeng Garden, No. 55 Baosha 1st Road, Baolong Community, Baolong Street, Longgang District, Shenzhen, Guangdong, China (marked for legal notices)
Appendix A — Subscription Disclosures Required by Store Policies
This appendix restates, for store-compliance purposes, the disclosures that must appear clearly in the App's purchase flow and listing.
| Required disclosure | WorkProof |
|---|---|
| Title of subscription | WorkProof Pro (annual) |
| Length of subscription | 1 year, auto-renewing |
| Price and billing period | Price as displayed in the store listing (reference price US$19.99 per year); charged to your store account |
| Auto-renewal terms | Renews automatically unless cancelled at least 24 hours before the end of the current period; charged within 24 hours before period end |
| How to cancel | Google Play: Play Store → Subscriptions; Apple: Settings → Apple ID → Subscriptions. Deleting the App or the WorkProof account does not cancel the subscription |
| Free trial (if offered) | Any unused trial time is forfeited on purchase; unless cancelled at least 24 hours before trial end, it converts to a paid subscription |
| What you get | Ad-free experience, unlimited PDF exports, extra features as added |
| One-time purchase | Per-export export pack, consumable, price as displayed (reference US$1.99); grants one export; not restorable; not refundable once used except as required by law |
| Free alternative | The free tier allows record-keeping at no cost and a free export option by watching a rewarded advertisement |
| Terms | These Terms and our Privacy Policy, linked in the App |
Appendix B — Consumer Notice for the EEA and UK
Nothing in these Terms limits your mandatory statutory rights as a consumer, including your rights under the EU Consumer Rights Directive, the Unfair Contract Terms Directive, national laws implementing them, the UK Consumer Rights Act 2015, or the UK Consumer Contracts Regulations 2013. In particular: you are entitled to digital content of satisfactory quality, fit for purpose, and as described; you may have rights of repair, replacement, price reduction, or refund for defective digital content; and any term that is unfair within the meaning of those laws will not bind you. You may bring proceedings in the courts of your country of residence in the EU/UK, and the mandatory consumer-protection rules of that country apply notwithstanding the choice of the People's Republic of China above.
Appendix C — Open-Source Attributions
The App incorporates open-source components, including Flutter and the Dart runtime (BSD), plus the packages listed in pubspec.yaml and their transitive dependencies, each under its own licence. Full licence texts are available in the App (About → Licences) and in the source repository. Our use of these components does not imply endorsement by their authors.
Appendix D — Version History
| Version | Date | Changes |
|---|---|---|
| 1.0 | August 18, 2026 | Internal draft created alongside the first monetization build. |
| 2.0 | September 26, 2026 | First full public version: added complete subscription, one-time consumable purchase, and rewarded-advertising terms including renewal, cancellation, and refund provisions; added evidentiary disclaimers and assumption of risk; added licence, content, acceptable-use, IP, termination, warranty, liability, arbitration, and DMCA sections; added Google Play and Apple App Store third-party-beneficiary terms; added EU/UK consumer notices and store-required disclosure appendix. |
© 2026 深圳市嘿点数字科技有限公司 (Shenzhen Heidian Digital Technology Co., Ltd.). All rights reserved.